Benefits:

Benefits Stipend
Bonus based on performance
Competitive salary
Free food & snacks
Opportunity for advancement
Paid time off
Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with John Jensen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Identify other products customers may need.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.

Compensation: $21.62 - $32.43 per hour

Ready to Launch Your Career?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at John Jensen - State Farm Agent!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in Waunakee.
Our office is open 9AM-5PM.
I have been a State Farm agent since 2020.
I am a proud graduate of UW-Whitewater.
We currently have 6 team members at our agency.
Our agency has received awards including: Chairman's Circle and Ambassador Travel

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Join our team of high performing insurance professionals

Providing customers a light hearted and fun shopping experience

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none