Customer Service Representative - State Farm Agent Team Member
Waunakee - WI
Customer Service Representative - State Farm Agent Team Member
Full Time • Waunakee - WI
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2020 after spending three and a half years as a State Farm team member. Before joining State Farm, I worked for a software company as a corporate trainer, which helped shape my passion for learning, development, and helping others succeed. Agency ownership appealed to me because it combines a higher purpose of helping people with the opportunity to set goals, measure progress, and continually improve.
Giving back is important to us. We periodically partner with a local nonprofit that helps families in our community access basic necessities and support during times of need.
Our agency offers health benefits, a Simple IRA retirement plan, paid time off beginning from the start of employment, paid major federal holidays, and a strong commitment to work-life balance. We also invest heavily in training and development programs to give our team the tools and knowledge they need to succeed.
Our office is fun, growth-minded, and always willing to try new things. We even believe conversations about insurance can be enjoyable! I’m looking for someone who genuinely enjoys helping others, is adaptable, learns quickly, and wants to continue growing. If you can learn a process, replicate it successfully, and stay open to coaching and new ideas, you’ll fit in well with our team.
I opened my agency in 2020 after spending three and a half years as a State Farm team member. Before joining State Farm, I worked for a software company as a corporate trainer, which helped shape my passion for learning, development, and helping others succeed. Agency ownership appealed to me because it combines a higher purpose of helping people with the opportunity to set goals, measure progress, and continually improve.
Giving back is important to us. We periodically partner with a local nonprofit that helps families in our community access basic necessities and support during times of need.
Our agency offers health benefits, a Simple IRA retirement plan, paid time off beginning from the start of employment, paid major federal holidays, and a strong commitment to work-life balance. We also invest heavily in training and development programs to give our team the tools and knowledge they need to succeed.
Our office is fun, growth-minded, and always willing to try new things. We even believe conversations about insurance can be enjoyable! I’m looking for someone who genuinely enjoys helping others, is adaptable, learns quickly, and wants to continue growing. If you can learn a process, replicate it successfully, and stay open to coaching and new ideas, you’ll fit in well with our team.
ROLE DESCRIPTION:
As a Customer Service Representative with John Jensen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $50,000.00 - $60,000.00 per year
Ready to Launch Your Career?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at John Jensen - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Waunakee.
- Our office is open 9AM-5PM.
- I have been a State Farm agent since 2020.
- I am a proud graduate of UW-Whitewater.
- We currently have 6 team members at our agency.
- Our agency has received awards including: Chairman's Circle and Ambassador Travel
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Earn benefits and rewards that are second to none